The challenge
Jatin K. Shah is the owner and CEO of Bluegrass Hotels. He oversees daily operations and makes key decisions across the business, including investments.
His finance team had a big problem: managing expenses across multiple properties took about 100 hours every month. The process was almost entirely manual. The team reviewed stacks of paper receipts, typed data into spreadsheets, downloaded credit card and bank statements, and matched every transaction by hand.
Credit card spending alone ran between $300,000 and $400,000, with 25 employees using company cards. That didn’t include all the other business expenses the team also had to track and reconcile.
On top of that, Bluegrass had adopted an accounting solution required by its hotel partners. After six months, the team was still struggling with it. The system wasn’t intuitive, even simple changes to financial records were complicated, and the support they needed never came.
As a result, producing monthly financial reports became a major effort, and the team had trouble delivering reports to their banks on time. Jatin needed a new accounting solution fast, one that offered industry-standard financial reporting to meet bank requirements and gave his team easy, real-time access to hotel-specific reports.
The solution
Jatin discovered Docyt at a hospitality industry conference. During a live demo, he saw Docyt automate expense management, revenue reconciliation, and financial reporting in real time across multiple businesses.
What stood out most was Docyt’s direct connection to live bank and credit card feeds. Statements flowed into the system automatically, and Docyt AI matched them to uploaded expenses on its own, with no manual reconciliation required. Seeing how much time this could save his team, and how quickly he could get insight into each business, Jatin decided to move forward with Docyt.
Transactions
Live bank and card feeds
Bills and Receipts
Uploaded and verified
Accounting Suite: Docyt powering continuous bank reconciliation.
The results
50% less time spent reviewing expenses
Across six hotel and restaurant properties, Bluegrass Hotels cut the time spent reviewing and reconciling expenses in half.
Jatin felt the difference personally. He used to spend his weekends double-checking financial records for accuracy. Now, Docyt’s AI handles that work in real time, and Jatin has his weekends back.
“Its seamless integration with live bank feeds and AI-powered automation cut our expense review time by 50%. With instant financial reports, we make informed decisions and meet bank requirements effortlessly.”
A system the team actually enjoys using
The finance team found Docyt easy to learn and use, a welcome change from their previous solution. They can submit expenses however works best: by email, by uploading files, or by snapping a photo of a receipt or invoice with the Docyt Mobile App.
Docyt Mobile App: Upload, approve, and track expenses anywhere, anytime.
Real-time reconciliation and reporting
The team no longer reconciles bank statements by hand. Docyt AI does it in real time. Docyt also connects to their property management systems (PMS), pulling in revenue data and continuously reconciling it against the bank feed. Financial reports are always up to date, which is a big change for a team that used to spend half its time pulling reports manually.
Approvals from anywhere
With the Docyt Mobile App, Jatin approves expenses in minutes, whether he’s traveling, at home, or in the office. He gets instant notifications when new expenses come in and can see all spending at a glance.
Today, Jatin and his team have accurate, real-time financial reporting across their portfolio. With manual reviews and cross-checking off their plate, they can focus on strategic work and make confident, data-driven decisions to keep Bluegrass Hotels growing.